Last updated: 31 October 2026
This page lists the third parties (sub-processors) that may process personal data stored in your JuicyCRM account on behalf of Zesty Business Support Services Ltd trading as JuicyCRM. It forms part of our Terms and Conditions. For clients whose data is subject to the GDPR, UK GDPR or Swiss data protection law, it also forms part of our data processing terms, set out in our GDPR Data Processing Schedule.
How we tell you about changes
We review this list regularly. If we add or replace a sub-processor, we will update this page and let affected clients know at least 30 days before the change takes effect. If you have a reasonable objection to a new sub-processor, please email [email protected] and we will work with you to find a solution.
Platform provider
| Provider |
What they do |
Location |
| HighLevel, Inc. |
Platform provider for JuicyCRM: hosting, CRM, messaging and automation features |
United States |
Providers used by our platform provider
Core infrastructure
| Provider |
What they do |
Location |
| Google Cloud Services |
Data storage |
United States |
| Amazon Web Services, Inc. |
Data storage |
United States |
Communication, payments and analytics
| Provider |
What they do |
Location |
| Twilio |
Communication services |
United States |
| Mailgun |
Communication services |
United States |
| LeadConnector LLC |
Communication services and support |
United States |
| Stripe |
Payments |
United States |
| Chargebacks911 |
Payments |
United States |
| Pendo |
Data analytics |
United States |
| ChartMogul |
Data analytics |
United States |
| Mozart Data |
Data analytics |
United States |
| People Data Labs |
Analytics |
United States |
| Freshworks |
Customer support and communication |
United States |
| Zapier |
Workflow automation |
United States |
| Persona Identities |
Identity verification |
United States |
AI features
| Provider |
What they do |
Location |
| OpenAI |
AI provider |
United States |
| BotPress |
AI provider |
United States |
| RetellAI |
AI provider |
United States |
| Synthflow |
AI provider |
United States |
Platform support
| Provider |
What they do |
Location |
| HighLevel India |
Platform services and support |
India |
Our own providers
| Provider |
What they do |
Location |
| Extendly |
Account setup and onboarding only. Extendly does not access your customers' data. |
United States |
| Inst8 Ltd |
SMS services for New Zealand accounts |
New Zealand |
International transfers
Personal data in JuicyCRM is hosted in the United States. Transfers of personal data from the EU, the UK and Switzerland are covered by Standard Contractual Clauses, including the UK and Swiss versions, in our platform provider's data processing agreement. Our platform provider is also certified under the EU-U.S. Data Privacy Framework, the UK Extension to it, and the Swiss-U.S. Data Privacy Framework.
Supporting documents